UPM Traders / UPM Riders
Effective date: March 29, 2026. By using our website, mobile apps, and delivery services, you agree to these terms.
Use of Service
You agree to provide accurate account, address, and payment details and to use the platform only for lawful ordering and delivery purposes.
Orders and Delivery
Orders are subject to restaurant availability, delivery area coverage, rider availability, and successful payment confirmation. Delivery times are estimates and may vary.
Payments
Payments must be completed using approved methods made available through the platform. Fraudulent or suspicious transactions may be delayed, rejected, or cancelled.
Platform Rights
- We may reject or cancel orders when required.
- We may suspend accounts involved in abuse or fraud.
- We may update pricing, delivery fees, or service rules without prior notice.
Liability
UPM Riders operates as a platform connecting customers, restaurants, and riders. We make reasonable efforts to provide a reliable service, but delays and interruptions may occur due to operational or external factors.